Didn’t I just say that?

SOME PEOPLE HAVE ALWAYS KNOWN!
A quote from H.W. Fowler, Modern English Usage: “The English-speaking world may be divided into (1) those who neither know nor care what a split infinitive is; (2) those who do not know, but care very much; (3) those who know and condemn; (4) those who know and distinguish. Those who [...]

Full Story

The Power of a Single Page

WE ALL KNOW IT. Shorter documents carry a much better chance of someone actually reading them. A recent newsletter identified the crucial five to 15 seconds in which your readers make decisions about your writing. Ultimately, they decide if they will even bother to invest their time to read what you wrote.
A “readability” survey produces [...]

Full Story

Strength in Short Words

In every writing class I have taught for the past 20 years, I have read four paragraphs Richard Lederer wrote. I use them to drive home a message I always share with my participants, no matter how professional or inexperienced they might be. It always produces shock and surprise!
“When you speak and write, no law [...]

Full Story

Get Over It! Writing’s Worst Myth

I consider William Zinsser, author of the classic On Writing Well (Harper & Row, New York), to be my personal writing mentor. I have never met him, but I always agree with what he believes about writing. Consider this, as your “thought for the month”:
“Plain talk will not be easily achieved in business and government. [...]

Full Story

“Position” Your Ideas For Success

Al Ries and Jack Trout co-authored a classic marketing book, Positioning, more than 25 years ago. The book’s ideas contain many applications for writing, and I often refer to them in my workshops.
The book got a rewrite a few years ago, but the message remained the same. The most important idea, with the greatest impact [...]

Full Story

The Source of Grammar and Usage

“The plain people, hereafter as in the past, will continue to make their own language, and the best that grammarians can do is to follow after it, haltingly, and not often with much insight into it.” H. L. Mencken, The American Language (1936)
As the above quote clearly tells us, grammarians don’t make the rules for [...]

Full Story

Writing’s Ongoing Battle: Creation vs. Analysis

Most people waste time and energy at every stage of the writing process! Business Writing Solutions teaches a six-step process you can apply to any kind of writing: on the job, personal, technical, creative–whatever. Keep the steps separate, and keep them in sequence, and I guarantee better writing that takes less time.
Split-brain studies offer insights [...]

Full Story

Myself: The Most Misused Word?

I can’t help it. My mother was a college English professor who made sure I did it right from the day I began talking (and writing). I notice every grammar mistake, even if I’m not looking for it. And nearly everyone, it seems, misuses myself these days.

John, Mary and myself agree with you.
It was important [...]

Full Story

Tell It Like It Is: Conversational Writing

Writing often fails because we consider the written word different from other forms of communication. But what works best face-to-face, or person-to-person, works just as well (and exactly the same way) in writing.
What are we thinking?? Business writing isn’t choosing and slapping together phrases that sound impressive: “Pursuant to your request, enclosed please find herewith…” [...]

Full Story